Chad Smith

"Was a frustrated customer with how things with my claims were going. Upon hearing my frustrations, I was called and talked to accordingly about my status, where I stand, and why. Upon my complaint, I was called the next day. I appreciated that, even when they knew I was upset. They stated they would continue looking into it and see what they can do. Whether it's approved or not, I appreciated the sediment."

"Chad treats us and all his clients like family. He surrounds himself with a staff that seems to have the clients best interest instead of trying to sell extra services and insurance. In the long run it's more profitable to treat people right because it makes them more loyal."

"I have been with Chad Smith State Farm for many years and they make all my insurance needs so easy and always work to get me the best rate. I have purchased a few vehicles, a camper, and built a new house and they worked to make sure everything was covered appropriately and that I got the best rate possible. They make adding or dropping an items super easy too. I trust them 100% and I can’t recommend them enough!!"

"I had to change homeowners ins companies. A friend recommended Chad so I met with him,received a quote on home/ auto policies. Am paying less than i was with previous company. .I then had him help me with moving some IRA $$$ AND set college accounts for g-kids. All done smoothly & professionally. I'm impressed with his knowledge & professional attitude . Everyone I've met in his office has been friendly & helpful!"

"We moved to Blue Springs about a year ago and have had very positive experience with Chad Smith’s office. We’ve had two claims since then and we’ve found they are easy to work with and very efficient. Also, Chad is a big supporter to his community!! We appreciate the movie nights he offers and his other generous donations to the community! If your looking for a State Farm agent my family recommends Chad!"

"Been with Chad Smith for years unfornately i will no longer be going here for the very unprofessional phone call i had from chad today you never tell one of your customers thats been paying your firm for insurance for years to go elsewhere since they could never explain why my bill is one amount one month next its higher then its higher the next month he said no i cant explain since we cant make you happy here you can go elsewhere i had my words after that so i would suggest anyone doing insurance business with chad smith to go elsewhere very unprofessional very disappointing and i will never go back to him again...POS"

"My husband and I have been using Chad Smith since 2010. We have a lot of vehicles that turn over quickly in our life, so we keep them busy. They have always been responsive and prompt to take care of any of our needs. When we moved away from Kansas City we liked their service so much we stayed with them, and they continue to take care of us across the state. Darren Hawkins has especially gone above and beyond a few times for us. They have been easy to work with on the claim we had, and they have great rates with bundling."

"I have several rental properties insured with Chad Smith's office. Premiums are competitive and I like having high-quality coverage. We suffered a loss of a rental property last year when a neighbor's tree fell on it during a powerful storm. The catastrophic response team was fantastic and communicative, and they worked with me from the moment of the incident until the day I sold the remains of the property and cancelled the remaining premium. I highly recommend this office."

"We've been with Chad Smith State Farm for close to 5 years now. I have called around to other insurance companies and gotten quotes from them. I did that before we decided to go with State Farm and I've done it since we've been with them, and they are by far priced the best for us. Everyone we've come in contact with in Chad's office have been so friendly and helpful. Specifically, Mario and Rose are amazing! Whenever I have to call them, they know exactly who I am and don't need a ton of information to pull up our account. In the past 5 years we've bought 2 new cars and the process of taking our old ones off and putting our new ones on was seamless and stress free. All in all, they're amazing, helpful, and friendly at Chad Smith State Farm!"

"Chad and his team are great to work with! Chad plays a huge role in the community and makes such a great impact on Blue Springs! He has a huge heart and hires team members that are just like him. Darren in his office is always someone that I always enjoy speaking with! Give them a call-they are all terrific."

"Terrible agent & firm!! I signed a policy & by my 2nd payment, they raised my rate... on top of charging me a fee for them "changing" my policy; when this was their issue, not the customer!! I will never advise anyone to use Chad Smith or State Farm in general!! If I could give ZERO stars, I would."