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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Patricia Duncan

September 22, 2023

5  out of  5 rating by Patricia Duncan
"Ethan was so nice, kind, and patient with me. I asked many questions and he explained them all very clear and was never pushy. State Farm gave me an excellent quote for my car 🚗 and my home 🏡 Insurance. I am very pleased 😀. Nice experience!"

Craisy Daisy

September 20, 2023

5  out of  5 rating by Craisy Daisy
"The people there are super friendly & eager to help. Great experience!"

Davey Laughlin

September 20, 2023

5  out of  5 rating by Davey Laughlin
"Outstanding customer service and assistance. Great follow through!"

Cameron Kotan

September 16, 2023

5  out of  5 rating by Cameron Kotan
"Great service all around- but can't thank Mackenzie enough for her help and service. Great team!"

Edward Minks

September 16, 2023

5  out of  5 rating by Edward Minks
"Great service and very helpful!"

Mark F

September 1, 2023

5  out of  5 rating by Mark F
"Chad and his people are wonderful. He's a good honest man and has become a family friend after we joined State Farm. His office always tries to save us money and provide the right insurance that we need."

Nene McDowell

September 1, 2023

5  out of  5 rating by Nene McDowell
"Everyone I've dealt with is friendly and knowledgeable. And when they say they'll call you back, they do!"

A Adlich

August 31, 2023

5  out of  5 rating by A Adlich
"What an exceptional insurance company and agent. Chad’s reliability and trustworthiness are unmatched. His authenticity and involvement in the community make him a true pillar. I would highly recommend Chad Smith - State Farm Insurance to any of my friends and family for the way they help their clients and their overall outstanding service!"

Garrett Ogle

August 31, 2023

5  out of  5 rating by Garrett Ogle
"I highly recommend utilizing Chad with State Farm! He has helped us insure many different policies including our home and cars. His office staff is very helpful. I can tell me values all of his customers greatly."

Melissa King

August 31, 2023

5  out of  5 rating by Melissa King
"I have had the pleasure of not only working for Chad in the past, but continuing to be a client. Chad and his team are always professional and knowledgeable when answering my questions. The service is always above and beyond! ♥️"

Marissa White

August 31, 2023

5  out of  5 rating by Marissa White
"Best insurance agent and staff around! They treat you like family and will help you with any questions you have. Highly recommend!"

Scott C

August 31, 2023

5  out of  5 rating by Scott C
"There is no better State Farm agent. Chad is committed to helping his clients get the coverage that is right for them and their families. His integrity and responsiveness are unmatched."

Mike Wentworth

August 24, 2023

5  out of  5 rating by Mike Wentworth
"The only comment I can honestly say is Chad Smiths State Farm Ins. Agency is by far the most respectful, truthful, careful of all Ins. Agencies I've ever done business with, in my 45 yrs of needing insurance in all over the USA. There was one thing I regret. That I did not start with State Farm a whole lot sooner."


July 11, 2023

5  out of  5 rating by James
"Nice car insurance"

Oak Hollaman

July 9, 2023

1  out of  5 rating by Oak Hollaman
"Horrible customer service all around. The wife and I opted out of life insurance with them and magically our policy was cancelled. They said it was due to lack of payment which is completely false. Weird, because not one delinquency notice or phone call was ever made to let us know of this 11 month non payment? However , Daren would constantly harass and call us during our work hours or after dark multiple times a day, to make sure we got our blood taken in time so he could get his nice little commission check. Weird how that works. You would think, the same time you’re asking us to get this blood work done you would mention the 11 months we didn’t pay or was behind on? Seems like somebody got upset about us not going with the policy. Fast forward a month and we go ahead and pay the amount that was due to reinstate our policy. We ask for a receipt and new insurance cards, in which we only receive another bill for $700 requesting more money for lack of payment? This place is a joke. Daren is a scam artist and I cannot stress enough how horrible the customer service is. DO NOT USE THEM FOR INSURANCE"

David Roberson

May 14, 2023

5  out of  5 rating by David Roberson
"I love working with these guys it's been a pleasure and very accommodating. We use them for home insurance, car insurance and life. The app is very helpful also."

Branden Fitch

May 12, 2023

5  out of  5 rating by Branden Fitch
"Chad smith and his staff was excellent with helping me out and answering all my questions"


March 6, 2023

5  out of  5 rating by R B
"This is the best insurance agency I have ever worked with. The staff is friendly and customer service is superb. I have had two auto insurance claims with them and they always strive to make the process seamless. I now use them for more than auto. A+ in my book."

Dawn Fite

November 5, 2022

5  out of  5 rating by Dawn Fite
"We recently experienced a traumatic event and we're so thankful we chose Chad Smith decades ago. His personal support, no matter the day & time, has been priceless. He is not only our insurance agent, but also a family friend. We highly recommend Chad's 5+ Star Customer Service."

Cooper Danforth

August 1, 2022

4  out of  5 rating by Cooper Danforth
"Was a frustrated customer with how things with my claims were going. Upon hearing my frustrations, I was called and talked to accordingly about my status, where I stand, and why. Upon my complaint, I was called the next day. I appreciated that, even when they knew I was upset. They stated they would continue looking into it and see what they can do. Whether it's approved or not, I appreciated the sediment."

Julie Toomire

June 22, 2022

5  out of  5 rating by Julie Toomire
"Great customer service!"

Edward Hylton

April 29, 2022

5  out of  5 rating by Edward Hylton
"Chad treats us and all his clients like family. He surrounds himself with a staff that seems to have the clients best interest instead of trying to sell extra services and insurance. In the long run it's more profitable to treat people right because it makes them more loyal."

Claudia Everhart

April 5, 2022

5  out of  5 rating by Claudia Everhart
"Chad Smith State Farm is the best! He has served my insurance needs for many years! I highly recommend! Oh..... and his staff is great too!"

Kimberly Miller

January 13, 2022

5  out of  5 rating by Kimberly Miller
"Brian with Chad Smith State Farm saved me a ton of money switching to them. I saved over 6k a year!!!! Check them out and give Brian a call! 😀😀"

Brandin Campbell

December 18, 2021

5  out of  5 rating by Brandin Campbell
"I have been with Chad Smith State Farm for many years and they make all my insurance needs so easy and always work to get me the best rate. I have purchased a few vehicles, a camper, and built a new house and they worked to make sure everything was covered appropriately and that I got the best rate possible. They make adding or dropping an items super easy too. I trust them 100% and I can’t recommend them enough!!"