Chad Smith

Barbara joined the State Farm family in August of 2019. Her background in customer service has extended to her experience here with us and our customers. She enjoys building new relationships and maintaining quality service. Barbara strives to continue developing her insurance education and feels blessed to be a member of our team.

She is a proud Army wife to her husband of 10 years. Barbara and her husband Luis, welcomed their third daughter in November. In her spare time she volunteers in her community. She also loves to travel, bake, craft, read, and spend time outdoors.

Primary roles within the agency:

• Provides customer service

• Quotes new and existing business

• Social media marketing

Shawna is a lifetime resident of Blue Springs where she lives with her husband, Kevin, of 33 years. Together they raised their two sons and enjoyed many years of activities with their boys through the Blue Springs School district. Today they are blessed with their first grandchild and have the privilege of spending a great deal of time with her.

Shawna began her career in the insurance industry more than 20 years ago focusing on customer service and marketing. Joining Chad Smith State Farm has offered new learning opportunities to provide guidance and support to new and existing State Farm family members.  With being a lifetime resident, Shawna has existing relationships with many of our members already and enjoys meeting people and creating new relationships as well.

In her free time, Shawna enjoys spending time with her family, game nights, camping, traveling and crafting.  She also has a passion for cooking and party planning.

 Primary roles within the agency:

·       Process policy changes

·       Process added vehicles

·       Claims liaison

·       Answer billing questions

·       Provide customer service

Andi began working for Chad in September of 2021 after being a customer of his for over 15 years. She loves working with the Chad Smith team because everyone is so helpful, friendly, and hardworking. Although she hasn’t worked in insurance before now, Andi is enjoying learning the ins and outs. She loves educating people on how to protect their assets and helping them do so.

Andi lives in Independence with her husband, Eddie and their son, Atticus. Spending time with her family is one of her favorite things to do! They love to play games and watch movies together. Andi is an animal lover and is obsessed with her two cats, Barbara Q and Chicken. She also cares for the community cats in her neighborhood. Other things Andi loves are reading, crocheting, and listening to podcasts.

Primary roles within the agency:

·       Answering the phone

·       Helping customers with questions and payments

·       Quoting and writing home and auto insurance

·       Communicating with underwriters

Brian joined Chad Smith’s team in the summer of 2020 and is in the office a couple of days each week.  He enjoys helping others find their fit with State Farm, and thoroughly believes that joining Chad Smith is of great benefit for those who he can help get insured.  He is very passionate about life insurance coverage and good economic planning for individuals and families; and loves the productive conversations he gets to have with so many different people.

Brian has had a background in management for most of his life within the fields of distribution, logistics, warehousing, entertainment, and customer service.  He feels his diverse experience brings a unique perspective that serves him and those he helps well.

In his free time he enjoys exercise, most all sports, and basically all outdoor activities.  Most importantly, he prides himself on being a family man.